Last Updated: June 2026
At Kamesia Neshay Store, we are committed to getting your order to you as quickly and safely as possible. This Shipping Policy explains our order processing times, shipping methods, delivery expectations, and important information regarding your shipment.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
BUSINESS INFORMATION
Kamesia Neshay Store
Website: www.kamesianeshaystore.com
Email: info@kamesianeshaystore.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
Business days do not include:
-
Saturdays
-
Sundays
-
Federal Holidays
-
Observed Holidays
ORDER PROCESSING
All orders are processed within 3-7 business days after payment has been successfully received and verified.
Processing time refers to the amount of time it takes us to:
-
Verify payment
-
Prepare your order
-
Package products
-
Create shipping labels
-
Complete quality checks
-
Transfer the package to the shipping carrier
Processing times do not include shipping or delivery time.
PROCESSING TIMES MAY INCREASE DURING:
-
Product launches
-
Sales events
-
Holiday seasons
-
High-order volume periods
-
Severe weather conditions
-
Supply chain delays
-
Emergency situations
If significant delays occur, we will make reasonable efforts to notify customers.
PRODUCTS WITH EXTENDED PROCESSING TIMES
Some products require additional preparation time.
These may include:
-
Personalized products
-
Custom resin creations
-
Memorial items
-
Custom apparel
-
Gift boxes
-
Large orders
-
Pre-order items
-
Limited edition collections
Production times vary depending on:
-
Design complexity
-
Product availability
-
Quantity ordered
-
Customization requests
Estimated processing times for custom orders will be communicated whenever possible.
PRE-ORDERS
If you purchase a pre-order item:
-
Your order will ship once the product becomes available.
-
Estimated shipping dates are subject to change.
-
Orders containing pre-order items may be held until all items are available.
SHIPPING METHODS
We currently ship through:
-
USPS
-
UPS
-
FedEx
-
Other major shipping carriers as needed
Available shipping methods and rates are calculated at checkout.
SHIPPING OPTIONS
Depending on your location, shipping options may include:
-
Standard Shipping
-
Priority Shipping
-
Expedited Shipping
-
Local Delivery (if available)
- Local Pickup (if available)
Shipping availability may vary by location.
DOMESTIC SHIPPING
Most domestic orders are delivered within:
2-5 business days after shipment.
Delivery times are estimates only and are not guaranteed.
LOCAL DELIVERY
Kamesia Neshay Store may offer local delivery in select areas of North Carolina.
If available, local delivery options will appear during checkout.
Delivery times and fees may vary depending on location.
LOCAL PICKUP
Local pickup may be available for certain products.
Customers selecting local pickup will receive:
-
Pickup instructions
-
Pickup location information
-
Notification when the order is ready
Please do not attempt to pick up your order until you have received confirmation.
SHIPPING CONFIRMATION
Once your order has shipped, you will receive:
-
Shipping confirmation email
-
Tracking number
-
Carrier information
Please allow 24-48 hours for tracking information to update.
ORDER TRACKING
You can monitor your shipment using the tracking information provided.
Tracking updates are controlled by the shipping carrier and may occasionally be delayed.
SPLIT SHIPMENTS
Some orders may be shipped in multiple packages.
This may occur due to:
-
Product availability
-
Large orders
-
Multiple warehouse locations
-
Custom products
Additional tracking information will be provided if necessary.
SHIPPING DELAYS
Kamesia Neshay Store is not responsible for delays caused by:
-
Weather conditions
-
Natural disasters
-
Carrier delays
-
Supply chain interruptions
-
Postal service interruptions
-
Customs delays
-
Incorrect shipping information
-
High shipping volumes
-
Labor disruptions
-
Acts of God
Delivery dates are estimates and are not guaranteed.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information.
Please review your address carefully before submitting your order.
Kamesia Neshay Store is not responsible for orders delayed or lost due to:
-
Incorrect addresses
-
Missing apartment numbers
-
Incomplete information
-
Customer entry errors
Additional shipping charges may apply for returned packages requiring reshipment.
ADDRESS CHANGES
Address changes may only be requested before your order has shipped.
Once an order has been transferred to the carrier, we cannot guarantee address changes.
UNDELIVERABLE PACKAGES
Packages returned to us because they were:
-
Undeliverable
-
Refused
-
Unclaimed
-
Returned due to incorrect addresses
may require additional shipping fees before reshipment.
Original shipping charges are non-refundable.
LOST OR STOLEN PACKAGES
Kamesia Neshay Store is not responsible for packages that are:
-
Lost in transit
-
Stolen after delivery
-
Marked as delivered by the carrier
If your package is lost or stolen, please:
-
Verify your shipping address.
-
Check around your property.
-
Check with household members or neighbors.
-
Contact your local post office or carrier.
-
File a claim directly with the shipping carrier.
DAMAGED PACKAGES
If your package arrives damaged:
Please contact us within 48 hours of delivery and provide:
-
Order number
-
Description of the damage
-
Photographs of the item
-
Photographs of the packaging
-
Photographs of the shipping label
Failure to report damage within 48 hours may affect your eligibility for replacement or refund.
SHIPPING FEES
Shipping charges are calculated during checkout and are based on:
-
Package weight
-
Shipping method
-
Delivery location
-
Product dimensions
Shipping fees are non-refundable unless an error was caused by Kamesia Neshay Store.
FREE SHIPPING PROMOTIONS
From time to time, Kamesia Neshay Store may offer free shipping promotions.
Free shipping offers:
-
Cannot be applied to previous purchases.
-
May exclude certain products.
-
May have minimum purchase requirements.
-
May be changed or discontinued without notice.
INTERNATIONAL SHIPPING
International shipping is not available
CUSTOMS DELAYS
Since International shipping is not available
Kamesia Neshay Store is not responsible for customs-related delays.
RISK OF LOSS
Ownership and risk of loss transfer to the customer once the package has been transferred to the shipping carrier.
FRAUD PREVENTION
For security purposes, we reserve the right to:
-
Verify billing information
-
Delay shipment for verification
-
Cancel suspicious orders
-
Refuse service when fraud is suspected
POLICY CHANGES
Kamesia Neshay Store reserves the right to modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting on our website.
CONTACT US
If you have questions regarding this Shipping Policy, please contact us:
Kamesia Neshay Store
Email: info@kamesianeshaystore.com
Website: www.kamesianeshaystore.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
© 2026 Kamesia Neshay Store. All Rights Reserved.
Beauty • Style • Confidence
Thank you for shopping with Kamesia Neshay Store and supporting our small business.